Private Policy

1. Information We May Collect

Depending on how you interact with PURE, information may include:

• Name, email address, phone number, and contact preferences
• Information submitted through consultation, intake, registration, or screening forms
• Professional credentials, practice information, and areas of interest
• Membership, portal, or Wellness Hub access information
• Communications, questions, and support requests
• Website usage, device, browser, and analytics information

2. How Information May Be Used

• Respond to inquiries and provide requested information
• Review consultation, membership, or professional access requests
• Send scheduling, onboarding, educational, or support communications
• Coordinate approved access to private resources or the PURE Wellness Hub
• Improve website content, member experience, and internal operations
• Maintain appropriate records and meet legal, administrative, or compliance obligations

3. Health and Sensitive Information

Some forms may request health-related or other sensitive information so the team can understand the nature of the request and determine the appropriate educational or consultation pathway. Submitting information does not establish a physician-patient relationship.

4. Text Messages and Email

When contact information and consent are provided, PURE may contact you by email, telephone, or text regarding the request, scheduling, access, education, or support. Message and data rates may apply. Promotional text messages may be stopped by replying STOP.

5. Sharing of Information

PURE does not sell personal information. Information may be shared when reasonably necessary with service providers, technology platforms, approved professional partners, or other parties assisting with operations, communications, scheduling, access, or requested coordination.

6. Independent Platforms and External Links

The website may connect to forms, scheduling systems, payment processors, educational portals, partner resources, or external websites. Those services maintain their own privacy practices, security controls, and terms.

7. Data Security

PURE uses reasonable administrative, technical, and operational safeguards intended to protect submitted information. No website, email system, text platform, or electronic-storage method can be guaranteed completely secure.

8. Data Retention

Information may be retained for as long as reasonably necessary to respond to requests, maintain membership or professional records, provide access, meet operational needs, resolve disputes, or satisfy legal and administrative requirements.

9. Your Choices

You may request to review, update, or correct certain personal information, or ask questions about how information is handled. Some records may need to be retained for legitimate business, legal, or compliance purposes.

10. Children’s Privacy

This website is not intended for children to use independently. Information concerning a minor should be submitted only by a parent, legal guardian, or properly authorized adult.

11. Updates to This Policy

This policy may be updated periodically to reflect changes in operations, systems, services, or applicable requirements. The current version will be posted on this page.

12. Contact

Questions may be submitted through the Contact Our Team page.